Privacy Policy

Effective date: July 1, 2026

RingBack ("we," "us," or "our") provides missed-call text-back and business text messaging services on behalf of participating local businesses. This Privacy Policy describes how we collect, use, and protect your information when you interact with our website or receive messages through our service.

Information we collect

• Contact information: your phone number, and your name and email address if you provide them (for example, through our contact form).
• Message data: the content of text messages sent and received through our service.
• Call information: basic details about calls placed to participating businesses, such as the time of the call and the calling number, used to trigger the text-back response.

How we use your information

• To deliver the missed-call text-back reply and allow the business you contacted to respond to your inquiry.
• To provide, maintain, and support our services.
• To respond to questions you send us directly.

Information sharing

We do not sell, rent, or share your personal information with third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging opt-out

You can stop receiving text messages at any time by replying STOP to any message. You can reply HELP for assistance, or contact us at angelocastillo415@gmail.com to request removal of your information.

Data security and retention

We take reasonable technical and organizational measures to protect your information, and we retain it only as long as necessary to provide the service or as required by law.

Children's privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with its effective date.

Contact us

RingBack
Martinez, California
angelocastillo415@gmail.com